Crestcom L.E.A.D.R. Leadership Program
Crestcom has been the best decision I could have made for my company. My team is learning each month and applying that knowledge right away. I have seen immense growth each month. I highly recommend Crestcom.
Summer Gould,
President,
Eye/Comm
01A - Be the Coach They Need
Featuring Steve Farber
Learning Objectives
Develop a coaching mindset, apply a conversational framework, and use language techniques that lead to more effective conversations that drive desired outcomes.
This module transforms the ability to coach and develop employees.
This module transforms the ability to coach and develop employees.
01B - Deliver Results the First Time
Featuring Andy Bounds
Learning Objectives
Break down information bottlenecks and minimize misunderstandings so that managers can effectively communicate assignments for better results.
This module gives managers tools to delegate effectively and empower and engage employees.
This module gives managers tools to delegate effectively and empower and engage employees.
02A - Create an Intentional Culture
Featuring Robert Richman
Learning Objectives
Explore proven methods for building culture intentionally during the critical stages of recruiting, interviewing, hiring, and onboarding. Learn how to create a strong foundation for employee success.
This module equips leaders to foster alignment, engagement, and cultural consistency from day one.
This module equips leaders to foster alignment, engagement, and cultural consistency from day one.
02B - Appreciate and Manage Team Dynamics
Featuring Dr. Tyrone Holmes
Learning Objectives
Master the skills to lead teams with clarity and respect by understanding individual strengths and perspectives. Gain tools to bring out the best in diverse personalities and working styles.
This module provides tools to create an environment where everyone can succeed together.
This module provides tools to create an environment where everyone can succeed together.
03A - Mastering Negotiation
Featuring Role Play Simulation
Learning Objectives
Learn a comprehensive framework and effective techniques to use when involved in a negotiation. Everyone needs to negotiate something, especially managers.
This module gives managers the opportunity to practice tactics and the art of negotiating.
This module gives managers the opportunity to practice tactics and the art of negotiating.
03B - Change How You Manage Change
Featuring L. Bonita Patterson
Learning Objectives
This module examines the leader’s role in the change process.
Discover ways to build trust and morale in order to implement change most effectively. Drive commitment to ensure the change sticks.
Learn tools to address the resistance we often get when implementing change.
Discover ways to build trust and morale in order to implement change most effectively. Drive commitment to ensure the change sticks.
Learn tools to address the resistance we often get when implementing change.
04A - The DNA of Ethical Decision Making
Featuring Dr. Christopher Gilbert
Learning Objectives
Understand the factors that go into making the best decision and the best way to assess the decision to ensure you are
making the best choices for you, your team, and your organization.
This module provides managers with a blueprint to follow to build confidence in their choices and reduce negative outcomes.
This module provides managers with a blueprint to follow to build confidence in their choices and reduce negative outcomes.
04B - Building Multigenerational Connections
Featuring Mark Beal
Learning Objectives
Learn the impact of generational mindsets, values and performance drivers on business outcomes.
This module gives managers a deeper perspective of generational differences, and effective tools to lead and inspire a multigenerational team.
This module gives managers a deeper perspective of generational differences, and effective tools to lead and inspire a multigenerational team.
05A - Leadership Presence
Featuring Sylvie di Giusto
Learning Objectives
Work on four areas to improve your leadership presence so you can get results faster, collaborate better, attract customers and employees, get considered for additional responsibilities, and so much more.
This module shows managers how to set themselves apart from the crowd – to build a personal brand that defines who they are and who they want to become.
This module shows managers how to set themselves apart from the crowd – to build a personal brand that defines who they are and who they want to become.
05B - Influence with Intention
Featuring Andy Bounds
Learning Objectives
Learn the best techniques to craft your communications to inspire action and ensure successful outcomes.
This module provides managers with techniques to get people to listen and take action, to overcome resistance to change and new ideas, and to align people towards a common goal.
This module provides managers with techniques to get people to listen and take action, to overcome resistance to change and new ideas, and to align people towards a common goal.
06A - Trust: The Leadership Differentiator
Featuring Sylvie di Giusto
Learning Objectives
Trust is the foundation of nearly everything in life. An organizational culture of trust is the difference between success and failure.
This module shows managers how to develop the 5 Trust Traits that build leadership credibility and provides a 3-step framework to rebuild trust.
This module shows managers how to develop the 5 Trust Traits that build leadership credibility and provides a 3-step framework to rebuild trust.
06B - Power Up The Customer Experience (CX)
Featuring Lisa Ford
Learning Objectives
Ensure your service approach meets today’s customer expectations. Learn how to identify key touchpoints, improve internal and external experiences, and create positive moments that build lasting loyalty.
This module provides leaders with strategies to enhance service delivery and strengthen relationships with both external and internal customers.
This module provides leaders with strategies to enhance service delivery and strengthen relationships with both external and internal customers.
07A - Strategic Foundations: 5 Steps to Success
Featuring Tom Oser
Learning Objectives
Take the time to think strategically when confronted by unexpected changes and disruptive challenges.
This module provides managers with an effective approach to strategic thinking that can be employed immediately to both short and long term needs.
This module provides managers with an effective approach to strategic thinking that can be employed immediately to both short and long term needs.
07B - Dialing Into Emotional Intelligence
Featuring Ted Ma
Learning Objectives
Emotional intelligence is one of the strongest predictors of performance and the foundation from which influential leaders are built. This session focuses on the four most important elements of EI and the strategies to quickly adjust the dial for any situation.
Dialing into EI enables managers to build meaningful connections between employees and the organization, which directly impacts employee engagement – a key imperative in today’s reality of record turnover.
Dialing into EI enables managers to build meaningful connections between employees and the organization, which directly impacts employee engagement – a key imperative in today’s reality of record turnover.
08A - Ignite a Culture of Accountability
Featuring Steve Farber
Learning Objectives
Create a culture where employees are engaged, hold themselves and each other accountable, and visions become reality.
This module provides a framework for an accountability strategy and the best ways to increase accountability in the workplace.
This module provides a framework for an accountability strategy and the best ways to increase accountability in the workplace.
08B - Communicate and Connect with Impact
Featuring Andy Bounds
Learning Objectives
Master the art of communication by learning to design and deliver messages that are memorable, engaging, and impactful.
This module equips leaders to share information effectively and inspire action.
This module equips leaders to share information effectively and inspire action.
09A - Managing Personality Styles With Adaptive Leadership
Featuring Steve Shapiro
Learning Objectives
Understand the strengths and challenges of your own personality style and that of others. Learn how to lead each personality style to strengthen the team and create an inclusive culture.
This module gives managers the ability to quickly assess how to get the best out of others, shift perspective with challenging personality styles, and create a strengths-based team.
This module gives managers the ability to quickly assess how to get the best out of others, shift perspective with challenging personality styles, and create a strengths-based team.
09B - Stimulate Creative Perspectives
Featuring Tamara Ghandour
Learning Objectives
Today’s rapidly changing business world demands creative perspectives – not predictability and repetition.
This module helps managers develop the mindset and ability to become more curious and stimulate better solutions. By learning to quickly solve problems and seize opportunities, they can overcome the barriers that stand in the way of creative problem solving and apply filters to see their organization or team’s problems and opportunities in a fresh way.
This module helps managers develop the mindset and ability to become more curious and stimulate better solutions. By learning to quickly solve problems and seize opportunities, they can overcome the barriers that stand in the way of creative problem solving and apply filters to see their organization or team’s problems and opportunities in a fresh way.
10A - It Is Your Business Too!
Featuring Evan Roth
Learning Objectives
Strong business acumen is the price of admission to moving up in an organization. Few skills have more impact on senior leaders than demonstrating business acumen.
This module provides managers with an understanding of key financial indicators and business drivers and allows them to identify ways to positively impact performance and profitability.
This module provides managers with an understanding of key financial indicators and business drivers and allows them to identify ways to positively impact performance and profitability.
10B - Shift: Into Mental Agility and Resilience
Featuring Ted Ma
Learning Objectives
Research shows that resilient leaders are better able to champion change, optimize productivity, and energize ourselves and those around us. Resilience leads to better decisions and provides the power needed to persevere.
The mental agility framework and resilience tools provided in this session will develop, refresh, and recharge managers' leadership habits — and show them how to cultivate these skills with others.
The mental agility framework and resilience tools provided in this session will develop, refresh, and recharge managers' leadership habits — and show them how to cultivate these skills with others.
11A - The Focus Zone
Featuring Paul Weston
Learning Objectives
Lead your team from burnout to breakthrough with a fresh perspective to minimize distractions, maximize focus, and complete work without sacrificing quality.
Through this module, managers gain a better understanding of the cost of distractions in the workplace and implement strategies that fuel efficiency and maximize focus.
Through this module, managers gain a better understanding of the cost of distractions in the workplace and implement strategies that fuel efficiency and maximize focus.
11B - The Delegation Advantage: Multiply Your Impact
Featuring Marilyn Sherman
Learning Objectives
Maximize the impact of your leadership role through effective delegation. The best leaders accomplish great things by working through others.
This module provides managers with tools to overcome the barriers to delegation and presents a simple 5-step delegation process to motivate and empower their teams.
This module provides managers with tools to overcome the barriers to delegation and presents a simple 5-step delegation process to motivate and empower their teams.
12A - SYNC UP: The Conflict Mindset
Featuring Marilyn Sherman
Learning Objectives
Managed successfully, conflict can increase employee engagement and productivity, and even break down organizational silos. Effective leaders hold themselves accountable for managing conflict and do so in a way that leaves everyone feeling heard, honored, valued, and encouraged to contribute.
This module teaches the 4 Conflict Styles and allows managers to plan and practice a conflict situation.
This module teaches the 4 Conflict Styles and allows managers to plan and practice a conflict situation.
12B - Optimize Performance
Featuring Robert Richman
Learning Objectives
Learn strategies to maximize individual and team performance by focusing on motivation, effective feedback, professional development, and meaningful recognition
This module helps leaders create a high-performance culture through engagement and accountability.
This module helps leaders create a high-performance culture through engagement and accountability.